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Active End Users are people that provide you with feedback. As soon as they do, we flag them as active for the coming 3 months. In case this person does not provide you with additional feedback during these 3 months, the users gets flagged as inactive. Inactive users will not be counted towards your billable quota. This results in a bill that doesn't just increase month over month.
We offer a 60-day money back guarantee. If you cancel your account afterwards we'll cancel your account at the end of your billing term.
Yes! We'd love to support you in doing things that make the world a better place. We offer a special discount to qualified nonprofit organizations and educational institutions. Contact us to learn more.
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