Prioritise, manage andtrack your customer feedback with Conflux.
Listen to your supporters and help them achieve greatness with the use of your product
Conflux integrates with popular channels to make it easy to collect feedback you're already receiving.
To complete the cycle and get more feedback, Conflux allows you to mass update your Users, and even allows you to engage in one-on-one conversations.
Utilising the latest tech, Conflux has the features to easily organise all the feedback you're receiving. Create custom views to easily find what's important.
A better feedback management platform means not rebuilding your current workflow.
Since Conflux stores all your users feedback, you have the choice to distribute it over many services.
Customer feedback was more of an unstructured list, not well maintained and only loosely coupled to the actual conversation that lead to the feedback. Now we have a structured process in place that allows us to quantify requests, and we store it together with the actual conversation that provides all the context we need to eliminate any doubts.
Before Conflux we managed feature requests with a giant spreadsheet which provided zero visibility across our team and users. Now we manage dozens of requests per week via Conflux and save hours of messing around with manual work. Our users get visibility and our product team can see whats important, impacting our roadmap.
We had been planning for a long time to create a public roadmap for the Froala Editor. Conbflux allows us to put together a list of features, get it out to our users and discuss it with them directly, which literally took a few hours.
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